Case Study

Supporting aboriginal controlled health services

Vanguard Health specialises in providing healthcare to regional and remote locations across Australia. We have experience working with local Aboriginal and Torres Strait Islander Health Service in the provision of nursing staff.

September 8, 2023
May 19, 2023

Vanguard Health employees provide a culturally safe environment for all clients of the health service or the organisation where they are working. Vanguard Health staff respect the policy and procedures of the health service they work within. As well as adhering to Vanguard Health policy and procedures and those of the service where they are working, staff will undertake any necessary training that is required by the hiring facility, this is organised by Vanguard Health. This would include, but not be limited to, cultural sensitivities within the community, their patient record system, health and safety guidelines, patient engagement processes, clinic hours and consenting processes.

Staff also respect any protocols and cultural activities determined by the local elders and community including sorry business. This would include seeking out information to find out what is accepted and what is not, including places they can go to and those they cannot, and how best to engage with the local community.

Our staff undertake culture awareness training and understand ”Aboriginal health” means not just the physical well-being of an individual but refers to the social, emotional and cultural well-being of the whole community in which each individual is able to achieve their full potential as a human being thereby bringing about the total well-being of their community. It is a whole of life view and includes the cyclical concept of life-death-life.

Vanguard Health is current preferred provider for surge workforce the Northern Territory Primary Health Network and has worked in partnership with Aboriginal and Torres Strait Islander Health Service across Northern Territory, Queensland and New South Wales.

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